What You Can
Expect as a

You’ll have the knowledge and skills to pursue an entry-level manager position in a host of service businesses such as retail stores, financial institutions, restaurants, and more.

As a manager of a business, you will oversee daily operations and act as a bridge between employees and upper-level management. You will likely have a wide range of daily responsibilities that can include:

  • Opening and closing the business
  • Coordinating employee schedules
  • Dealing with customers directly
  • Monitoring sales
  • Providing direct support and training to employees
  • Reporting to middle and upper management

A sample of what you’ll be studying


In your Customer Service class, you will complete the “Mystery Shopper” project. For this project, you will evaluate customer service experiences at four different types of business. After gathering all the data, you will compare and contrast your experiences, reflect on what you learned, and propose ways in which each business could improve the customer experience.

Financial Aid

Most students need help paying for tuition. We’re here to help! Start by completing the Free Application for Federal Student Aid (FAFSA). Then explore scholarships, grants, and more!

Your Time and Cost Commitment

Tuition costs are billed quarterly based on the number of quarter hours you are enrolled in for the term. Out of state? Don’t worry – there is no difference in tuition costs for in-state and out-of-state students. And what about books? Your textbook charges are included in your tuition!

Student StatusClasses Per QuarterQuarters RequiredTotal TimeTotal Cost
Full-time, maximum5515 months$16,750 + online fees*
Full-time, minimum3721 months$23,450 + online fees*
Part-time21130 months$36,850 + online fees*

*Online fees are currently $125/class. Some classes may require an additional cost for replacement books, audited classes, professional memberships or certifications.